Sep
01
Phone telemarketers harassing my business help?
ByJR questioned:
I own a small but successful business, where only 1 employee works at a time, any how this stupid car warranty telemarketer keeps calling here like every day, I have questioned nicely to be taken off the list 4 times already today would be the 5th time I have had to question them not to call, someone tell me my rights, and I want to report these people, I have really lost 2 customers due to me having to answer the phone, and 2 customers are very vital to my business, I have caller ID but their # always comes up private, as well as many other #’s so I have to answer, someone tell me who I get in touch with to report that I have questioned 5 times now to be removed from the list? anyone know?
thanks everyone for the info!
I own a small but successful business, where only 1 employee works at a time, any how this stupid car warranty telemarketer keeps calling here like every day, I have questioned nicely to be taken off the list 4 times already today would be the 5th time I have had to question them not to call, someone tell me my rights, and I want to report these people, I have really lost 2 customers due to me having to answer the phone, and 2 customers are very vital to my business, I have caller ID but their # always comes up private, as well as many other #’s so I have to answer, someone tell me who I get in touch with to report that I have questioned 5 times now to be removed from the list? anyone know?
thanks everyone for the info!
skaizun you really don’t know what your talking about glad you thought of everything that was not! So thanks for the insult and not a solution, you must be the one working for the telemarketer cause you pretty much don’t know anything about what I questioned! Next time just skip over my question ok! Have a excellent day!
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You can place the number on the national Do Not Call List.
If they call after that it’s illegal; no thought who you report that stuff to, but if you google for the list they should have information.
Get on a “no-call” list. If you get on this list and a telemarketer still calls you and harrasses you, you can get them into legal distress.
get your number place on the no-call list. It is on-line. You will still get some of these calls, but tell the that you are on the Do Not Call list and you will report them if they call again. That should get rid of them after a while.
Typically No-call list don’t apply to businesses this varies alot from state to state. Your best option is to contact your phone service provider tell them you have a harassing caller and they will instruct you further on how to track there calls. If they deem it harassing they will turn them over to the appropriate authaurities.
when you’re with a customer, let the answering machine or voice mail answer the call and turn the volume down to a minimum
Unfortunately, some local businesses, charitable organizations, politicians, and certain other parties, are exempt from the “don’t call” registries, but I have found these “don’t call” lists to be useful in eliminating the vast majority of unwanted solicitors (I used to average about five telemarketing calls a week; it’s down to about one a month, now).
I know that you have scant few customers (if that’s the case, how in the world can you consider yourself successful???), but I have to wonder what the circumstances were that you “lost 2 customers due to [your] having to answer the phone.” If the customers were in front of you when the phone rang, then you shouldn’t have answered the phone, period, end of discussion!!! Get a voice mail system or answer machine; very few telemarketers bother to leave messages, and most hang-up as soon as they hear the automated message. If the alleged customers couldn’t call you because the line was busy, then how do you know that they even called? Customers and clients know that phones might be busy, and that business owners have to answer the phones! And, if you know the two customers in question (you said you have “caller ID”), then call them back! They might appreciate the personal touch and drive to get their business!
Regardless, I can’t believe that you spent so much time on the phone to the point that you lost clients. If that were truly the case, then you have no business being in business, unless, of course, you’re a telemarketer! In other words, I reckon you’re exaggerating and overreacting (if, in fact, you’re even a businessman at all, and not some high school kid with nothing better to do!), and I have the feeling that you spent far more time typing this question!
P.S. Not to place too fine a point on it, but “successful” businessmen don’t wait for strangers on the net to give them answers to bizarre questions. Nice try, though!